Baltimore City Restores Some In-Person City Services, Provides Status Updates on Website

Crest of the City of Baltimore

Brandon M. Scott
Baltimore City
250 City Hall - Baltimore Maryland 21202
(410) 396-3835 - Fax: (410) 576-9425


Sydney Burns
(443) 610-5862

[email protected]


BALTIMORE, MD (Tuesday, August 24, 2021) — In the effort to move toward a full restoration of resident-facing city services that were suspended or modified due to COVID-19, Mayor Brandon M. Scott is announcing that key City services are beginning to resume in-person access. Residents can visit baltimorecity/gov/servicestatus for an updated list of city services and their current status.

“As we continue with our pandemic recovery efforts, my administration is laser-focussed on fully restoring all resident-facing city services to Baltimoreans as soon as it is safe to do so,” said Mayor Brandon M. Scott. “The patience and support of our residents is greatly appreciated during this time.” 

While some in-person services resumed beginning in mid-August, the majority of City services can be accessed online or over the phone — as they have throughout the pandemic. Residents are strongly encouraged to continue accessing services online or by phone, and only utilize in-person services when they are in need of assistance. 

“I also want to uplift and thank our employees who have continued to deliver essential services to our residents during these unprecedented times,” continued Scott. “We know that without them, this pandemic would have been even tougher to bear.” 

Residents are encouraged to visit to find a comprehensive list of all restored services and their respective statuses. Due to the changing nature of the pandemic, service information is subject to change.

As a reminder, masks are required inside of all City buildings.

Picture of a cellphone on the status site with text next to it "Check the status of city services at 

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