Director, General Services
As the Director of the Department of General Services (DGS), Chichi Nyagah-Nash oversees an agency that is responsible for providing support services to the City’s departments as well as the mayoral and councilmanic offices. DGS is responsible for fleet management, facilities maintenance, and capital design and construction. As the backbone of all City operations, the department ensures that agencies have the vehicles and equipment they need to provide services to the City’s residents and visitors, and that they can operate out of clean, safe, and high-quality work and service locations.
Chichi began working for the City of Baltimore’s Department of General Services in 2012, serving as the Deputy Chief for the Fleet Management Division. She got first-hand experience working directly with the residents and business owners of Baltimore City as the Director of Special Projects in the Department of Housing and Community Development. Chichi served as the Assistant Deputy Director in the Department of Human Resources, where she was responsible for the agency’s administrative functions, fiscal management, and information systems prior to returning to DGS as the Deputy Director.
With an undergraduate degree in International Business Administration from Alliant International University and an MBA (concentration in Human Resources) from Johns Hopkins University, Chichi worked in several organizations prior to joining the public sector. Her experience and expertise includes Affirmative Action and Equal Employment Opportunities, Corporate Ethics & Compliance, Program Management and Security & Investigation consulting.
Chichi proudly waves two flags, having immigrated to the United States from Kenya when she was a 19-year-old completing her undergraduate studies. Outside of work Chichi serves on the Boards of Friends of Great Kids Farm and Business Volunteers Maryland. Through these roles, she is able to contribute directly to the identified needs of Baltimore’s communities, as well as encouraging others to participate in civic engagement activities. In 2018, Chichi was honored to be recognized by The Maryland Daily Record as one of the Maryland’s Leading Women.