Mayor’s Office of Constituent Services

Baltimore City Hall

The Mayor’s Office of Constituent Services functions as the mayor’s customer service center by providing information about Baltimore City government programs and helping citizens to access City services.   Constituent Service Representatives assist residents with questions and concerns regarding City services.

Correspondence Unit 

The Correspondence Unit tracks citizen correspondence to the mayor and prepares ceremonial documents like certificates of recognition, proclamations, and letters of greeting.

New Tax Sale Help Link

The City's Finance Department and its Bureau of Revenue Collections want to assist the public by providing information about the tax sale, where to obtain help if your property is eligible for tax sale or in tax sale, and how to keep your property out of tax sale. Visit our new help page here. For specific questions, please call us at 410-396-3987 or e-mail us at [email protected]

Email Updates

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